Titan Machinery is seeking a strategic and operationally focused Director, Network & Process Optimization to lead key initiatives that drive growth, scalability, and long-term organizational success. This highly visible leadership role is responsible for advancing operational excellence across our dealership network through store development, acquisition integration, process standardization, onboarding effectiveness, and continuous improvement.

• Lead acquisition activities, including operational assessments, due diligence support, integration planning, and onboarding execution.
• Evaluate acquisition opportunities to identify onboarding needs, training requirements, operational risks, and process gaps.
• Develop and implement scalable onboarding, training, and store development programs across the organization.
• Monitor acquisition integration progress and ensure newly acquired locations achieve operational alignment with company standards.
• Serve as the owner of Standard Operating Procedures (SOPs), ensuring routine review, optimization, communication, and adoption throughout the organization.
• Drive process improvement initiatives that enhance operational consistency, efficiency, and execution.
• Partner with store and regional leaders to reinforce dealer standards and ensure consistent execution of company expectations.
• Collaborate with Training, HR, IT, Central Operations, and Field Operations teams to support smooth transitions and successful onboarding experiences.
• Oversee company-wide employee onboarding programs and identify opportunities to improve retention, engagement, productivity, and cultural integration.
• Develop onboarding tools, training materials, resources, and support processes that create a consistent experience for employees and locations.
• Track onboarding effectiveness and measure outcomes to ensure continuous improvement.
• Ensure acquired locations receive clear communication, proper support, and a positive integration experience.
• Work closely with leadership to align onboarding, operational standards, and store development initiatives with company goals.
• Promote a culture of operational excellence, accountability, safety, and continuous improvement.

Required:

• Bachelor’s Degree in Business, Sales, Management, or other related degree and/or related military experience
• 10+ years’ experience in the Agriculture or Construction Equipment business or a related industry, with a minimum of 7 years’ management experience and/or related military experience
• Demonstrated strong leadership skills including personal integrity and character, and ability to build and lead a high performing team of experts that consistently meets or exceeds parts sales and performance goals 
• Excellent verbal and written communication skills, including active listening, interviewing, formal and informal presentation skills
• Demonstrated strong collaborative leadership skills with the ability to influence leaders, build relationships, and effectively resolve internal and external conflicts 
• Demonstrated ability to analyze business performance, identify operational opportunities, and implement practical improvement strategies that drive measurable results 
• Demonstrated ability to coach and develop leaders while fostering accountability, consistency, and continuous improvement 
• Strong background in operations, store leadership, onboarding, training, acquisition integration, or process improvement
• Strong understanding of store operating processes, dealership standards, and field execution requirements
• Demonstrated ability to learn quickly and apply critical thinking, problem-solving, and analytical skills to achieve results 
• Ability to travel up to 80% of the time and work flexible hours 
• Clean Driving Record
• Ability and desire to manage multiple priorities in a fast-paced, changing work environment 
• Ability to handle and resolve interpersonal conflicts 
• Keen attention to detail and a high level of initiative and ability to work independently 
• Exemplifies Titan Machinery's Core Values 

Titan Machinery provides a generous total compensation package including the following:

• Comprehensive Health and Dental Coverage

• HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery
• 8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours
• 401(k) with company matching on your FIRST DAY of employment
• 100% Paid Pregnancy-Related Leave and Parental Bonding
• Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability and more!   
• Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter   
• Performance-based incentives  
• #TeamTitan 

Learn more about our benefits here: https://www.titanmachinery.com/titancareers/careers/benefits

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply. Titan Machinery is an E-Verify participant. To learn more, please refer to the main Careers page.