Service Support

US-NE-Fremont
2 weeks ago
ID
2017-3845
# of Openings
1
TITAN MACHINERY | FREMONT, NE
Category
Customer Service/Support
Post End Date
12/21/2017

Overview

Titan Machinery operates one of the largest networks of full service agricultural and construction equipment stores in North America. We operate over 100 stores across North America and Europe. We are a very dynamic and progressive organization always searching for great people to become a part of the team.  

 

This position is responsible for supporting the service operations within the store.

Responsibilities

 

  • Keep up-to-date on basic product knowledge
  • Perform various duties around the facilities
  • Receive and ship machines and attachments
  • Assist with cycle counts and/or full physical inventory
  • Assist the Service Technicians
  • Perform basic cleaning, maintenance, and organization of Service Department
  • Occasional setup and assembly of products
  • Wash and detail equipment
  • Other duties as assigned by direct supervisor

Qualifications

 

 

  • Required:
    • Able to provide quality work
    • Projects a positive image of self and store
    • Ability to think logically
    • Excellent verbal and written communication skills, along with a high level of computer literacy
    • Excellent organizational and multi-tasking skills
    • Demonstrated ability to prioritize work and meet deadlines efficiently and cost effectively
    • Keen attention to detail and a high level of initiative and ability to work independently
    • Demonstrated strong decision making and problem solving skills
    • Safety-minded work habits
    • Ability to travel up to 20% of the time
    • Punctual
    • Ability to work extended hours when needed
    • Must be able to regularly and reliably attend work, according to the schedule established at store management discretion.
    • Ability to perform in a fast-paced, stressful work environment
    • Ability to handle and resolve frequent interpersonal conflict
    • Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
    • Exemplifies Titan Machinery's Core Values

 

 

 

  • Desired:
    • High school diploma or GED

 

 

What Titan Machinery Can Offer you:
• Health, Vision, and Dental
• HSA (Health Savings Account) FSA (Flexible Spending Account)
• 401(k)
• Life and Disability Insurance
• (PTO) Paid Time Off
• Paid Holidays
• EAP (Employee Assistance Program)
• Uniform Cost Sharing
• Tuition Assistance
• Tool/Equipment Allowance for Service Technicians
• Working for an equipment dealership that provides best-in-class service

 

 

 

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