Rental Operations Manager

1 week ago
# of Openings
Post End Date


Titan Machinery operates one of the largest networks of full service agricultural and construction equipment stores in North America. We operate over 100 stores across North America and Europe. We are a very dynamic and progressive organization always searching for great people to become a part of the team.


Responsible for managing Rental Operations in a manner that is consistent with Titan Machinery’s Core Values and Business Model, and supports the financial success of the area stores.


  • Lead and manage all aspects of the Rental business of the assigned Area
  • Develop plans and work with other managers to optimize rental performance for the Area
  • Responsible for the staffing and employee development for the Store/Department
  • Communicate rental performance to the District Rental Manager
  • Work with the rental team through the CRM process to maximize rental sales through efficient sales and marketing efforts and building strong customer relationships
  • Review and update rental contracts
  • Prepare monthly and annual rental budget
  • Maintain DPO’s on all equipment movements including rental and equipment held for sale
  • Verify credit of new accounts
  • Responsible for equipment and merchandise stocking levels
  • Maintain insurance and bonding policies
  • Grow the rental business through organic “same Store” growth
  • Maintain government safety requirements and other regulations
  • Maintain quality control standards
  • Other duties/projects as assigned


  • Minimum of 5 years of management experience in the equipment rental business or a related industry
  • 3 years of management level experience in the rental industry
  • Demonstrated strong leadership skills including personal integrity and character
  • Ability to operate in a fast-paced, changing environment
  • Demonstrated strong verbal and written communication skills
  • Demonstrated client service skills and the ability to develop strong business relationships
  • Demonstrated strong negotiation and closing skills
  • Demonstrated ability to handle highly confidential and sensitive information
  • Excellent organizational skills
  • Demonstrated ability to prioritize work and meet deadlines efficiently
  • Keen attention to detail and a high level of initiative and ability to work independently
  • Strong computer skills including good working knowledge of Microsoft Office
  • Ability to travel up to 25% of the time
  • Ability to work flexible hours
  • Demonstrated ability to manage and motivate team of employees to achieve successful results
  • Understanding of financial statements and ability to develop operating budgets
  • Ability to perform in a fast-paced, stressful work environment
  • Ability to handle and resolve frequent interpersonal conflict
  • Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
  • Exemplifies Titan Machinery's Core Values


What Titan Machinery Can Offer you:
• Health, Vision, and Dental
• HSA (Health Savings Account) FSA (Flexible Spending Account)
• 401(k)
• Life and Disability Insurance
• (PTO) Paid Time Off
• Paid Holidays
• EAP (Employee Assistance Program)
• Uniform Cost Sharing
• Tuition Assistance
• Tool/Equipment Allowance for Service Technicians
• Working for an equipment dealership that provides best-in-class service



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