• Parts Sales Representative

    Country/State/City US-IA-Pella
    Posted Date 5 days ago(10/10/2018 8:55 AM)
    # of Openings
    Location Name
    Parts Sales
    Post End Date
  • Overview

    Titan Machinery operates one of the largest networks of full service agricultural and construction equipment stores in North America. We operate over 75 stores across North America and Europe. We are a very dynamic and progressive organization always searching for great people to become a part of the team.  


    This position provides customer service, marketing, promoting, and stocking duties related to the parts sales, receiving and delivery of parts and accessories that contribute to the efficient, safe, and profitable operation of the parts department. This position also assists customers in person and via phone, ensuring that the customers and technicians are provided with their parts in an efficient and professional manner.


    • Proactively expand product and business knowledge by studying and staying current on relevant industry and product information
    • Maintain proficiency with all company business systems including multiple computer functions
    • Answering telephone calls on customer inquiries
    • Provide exemplary, prompt customer service
    • Assist in developing stock orders
    • Check, receive, ship and store parts and freight as needed in accordance with all guidelines
    • Conduct cycle counts and/or full physical inventory
    • Responsible for point-of-sale invoicing, repair, internal parts orders, and orders for vendors
    • Market other products during customer contact, “up sell”
    • Maintain organization of products and supplies to enable quick location of items a customer may need
    • Present a positive and professional image of Titan Machinery in the presence of customers and community
    • Follow all safety rules and regulations while performing work assignments
    • Other duties as assigned




    • Associate’s Degree or equivalent work experience
    • Ability to handle and resolve frequent interpersonal conflict
    • Ability to perform in a fast paced, stressful work environment
    • Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
    • Ability to travel up to 20% of the time and work flexible hours
    • Exemplifies Titan Machinery’s Core Values
    • Keen attention to detail, high level of initiative, and the ability to work independently
    • Demonstrated ability to prioritize work and meet deadlines efficiently and effectively
    • Demonstrated strong decision making and problem-solving skills
    • Excellent verbal and written communication skills, along with a high level of computer literacy
    • Must be able to regularly and reliably attend work according to the schedule established at store management discretion
    • Strong organizational, multi-tasking skills, and computer skills
    • Strong marketing and selling competencies
    • Strong customer service skills


    Physical Requirements

    Heavy Work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.


    This position description does not list all the duties of the position. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this position description. The employer has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, without notice.


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